"Needed a replacement drivers side mirror and had to pay out of pocket. Norm found a used one in perfect condition, so my cost was half as much as the other place I went for an estimate. Norm was very nice and joked a bit, which made him very personable. No wait either. Had it fixed the next day. Finally a shop that doesn't take advantage of women with little automotive knowledge. I hope I don't need body work again but if I do, I'm going to see Norm at Mansfield Auto Body!"
- Diane D Taunton